Privacy Policy

Enzone Global Limited is committed to protecting the privacy of our site visitors and customers. As an independent retailer we will not disclose data with third parties, except where it is necessary for the performance of our tasks or where you first give us your prior consent.

This Privacy Policy describes how enzoneglobal.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

COLLECTING PERSONAL DATA

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.

Order information: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, screen orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Customer support information: to provide customer support.

SHARING PERSONAL INFORMATION

We will only share your Personal Information with service providers when it is necessary to help us provide our services and fulfil our contracts with you, as described above. We may also share your Personal Information when it is necessary to comply with applicable laws and regulations, for the purposes of fraud protection and credit risk reduction and to otherwise protect our rights. We power our online store via Shopify. We use Google Analytics to help us understand how our customers use the Site.

USING PERSONAL DATA

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and if you have opted to sign up to our newsletters, keeping you up to date on new products, services, and offers.

COOKIES

Our website uses cookies to distinguish you from other users of our website. A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. Cookies improve your browsing experience by remembering your preferences (such as login and region selection) so you don’t have to re-enter this information each time you return to the site. This helps us to provide you with an optimised experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

CHANGES

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by post using the details provided below:

Enzone Global Limited, 138 Jhumat House, 160 London Road, Barking, United Kingdom, IG11 8BB

Last updated: 25th October 2024